Remote Monitoring (Police Response)
Government statistics have shown that around 60% of burglaries carried out on premises fitted with intruder alarms are unsuccessful. This suggests that alarms are a useful deterrent for prospective criminals. However, relying on someone to respond to the outside sounder on your premises, during its 15 minutes of operation, may be providing a false sense of security. For added security, your Intruder Alarm System can be provided with 'Remote Monitoring',
This can guarantee that the police will attend your alarm calls. To do this it will be necessary for your alarm to transmit to a remote Alarm Receiving Centre.(ARC). There are two main ways of informing an ARC that your alarm has activated – via the telephone line or by radio signals. The main methods are:-
1. Digital Communicator. Sends digital signals down the telephone line to the ARC. Low security because the signals cannot be transmitted if the telephone line is cut. We therefore
only now recommend DIGIAIR PRO as a suitable Digital Communicator (See YouTube video)
2. Dual-Path Signalling. (Including BT RedCARE/GSM and CSL DUALCOM) A combination of two signalling methods. Usually for higher security applications and to allow verification
of a transmission error. Increasingly requested by insurance companies.
Government statistics have shown that around 60% of burglaries carried out on homes fitted with burglar alarms are unsuccessful. This suggests that burglar alarms are a useful deterrent for
prospective criminals. Whilst the audible alarm will in most cases frighten the intruder away, relying on someone to respond to the outside sounder on your premises, during its 20 minutes of
operation, may be providing a false sense of security.
Alarm Receiving Centre: We use East Midlands Central Station (ECMS) to provide our alarm monitoring services. More details can be found by clicking on their logo to the left.
WHY A MONITORED ALARM SYSTEM?
The big difference between an ‘Audible-only’ and a ‘Monitored’ intruder alarm is Police Response. You need to know that the police will not
respond to a audible only alarm unless they receive confirmation from you, your family, or someone else nearby, that there is reason to believe a burglary is in progress.
The answer is to remotely monitor the alarm via a secure, efficient and professional Alarm Receiving Centre (ARC). Wilton Security Systems remote Alarm Receiving Centres are among the most
technologically advanced in the industry and complete a quality service by providing 24 hours, 365 days a year monitoring, not only for alarm and fault signals, but also to include sequential, audio
or visual verification of events. This ensures a prompt response by the Fire Brigade, Police, keyholders or service engineers etc.
The British Security Industry Association suggests that householders use a professional alarm installation company registered with a police recognised "alarm inspectorate" – Like the SSAIB (Security
Systems and Alarms Inspection Board)
Example of the services that we can monitor: Intruder alarms, Fire alarms, Emergency alarms, Lone worker protection, Medical systems, Process and critical plant monitoring, CCTV Keyholders and
building managers are also notified to ensure the premises is secure after an incident and to ensure that action is taken in the event of a potentially dangerous power cut.
We can install all types of 'Remote Signalling' systems, including: Digital Communicators, DualCom and British Telecom RedCARE.
WILTON SECURITY SYSTEMS are a Registered Installer of CSL DualCom and this is our recommended method of Dual-Path Remote Signalling and DigiAir Pro for Single-Path Remote Signalling (Click on their icon for brochure)
POLICE RESPONSE
The National Police Chiefs' Council
Security Systems Policy
Police policy requires that alarm companies must be 'Registered' as 'Compliant Companies' with a Police force, before they can install system with 'Remote Signalling' within their area.
Wilton Security Systems are registered as a 'Compliant Company' and able to install such alarms in the following Police force areas; METROPOLITAN (LONDON), KENT, CHESHIRE, DEVON & CORNWALL, GREATER MANCHESTER, ESSEX, SURREY, SUSSEX, HAMPSHIRE, DORSET, THAMES VALLEY, BEDFORDSHIRE, and HERTFORDSHIRE.
You can download a complete copy of the latest NPCC Security Systems Policy from our 'Downloads' page.
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